Click & Collect and Local Delivery from The Dog’s House
Christmas Opening Times
I will be closed Christmas Day, Boxing Day and New Year’s Day. All other days will be normal hours as below
I offer a full raw feeding advice service for my customers, whether you are thinking of making the switch or are already raw-feeding. Please get in touch if you would like any help. I stock a wide range of completes, chunks, mince, bones and treats from Nutriment, The Dog’s Butcher and Durham Animal Feeds.
All orders placed by 11am will be ready for same day collection after 12pm, including Sundays and Bank Holidays (unless stated otherwise above)
If you wish to order further in advance, please add a note with your chosen collection day (after 12pm) in the Additional Information box on the check-out page (before you go through to Paypal). Please note – if you leave the check-out page eg to add another item to your basket, you must re-enter any text previously added to the Additional Information box. Once Paypal has successfully completed your payment you will receive an Order Confirmation email. I will also send an email when your order has been packed and is ready for collection. Please check your Inbox settings as these emails are frequently sent to a spam folder.
Packed orders will be outside in named boxes ready for collection after 12pm. There is no cut-off time for collections as there is no need to come to the door! Where an order is packed in multiple boxes, these will be stacked on top of each other. Please do not move other boxes. Please return your clean and undamaged boxes for re-use, if you could leave them over the inside gate as otherwise they all end up blowing around in the road!
PLEASE DO NOT USE SAT NAV TO FIND ME AS IT DOESN’T WORK – see Contact Page for directions.
Payments are via Stripe with your credit or debit card.
You will have the option of creating an account with The Dog’s House.
This is not mandatory but does mean you will benefit from a faster check-out when placing further orders, and by visiting ‘Your Account’ you will be able to view all past orders.
I have also included my next anticipated stock delivery dates from Dog’s Butcher, DAF and Nutriment. This will help you plan your order should an item be out of stock.
Please “like” my Facebook Page The Dog’s House Cornwall Raw Pet Food Supplier where I regularly post updates and special offers.
Local Delivery – next delivery day Friday 13th December
I offer a local delivery service every two weeks to the surrounding areas of St Austell, Liskeard, Wadebridge, Bodmin, Newquay, Truro and Redruth. There is no minimum order and all deliveries will cost £4.95. Please ensure you tick the Local Delivery box at check-out. I require orders to be in by 11am on delivery day. Please ensure you have read the full Terms & Conditions regarding delivery, which includes the postcodes I can deliver to.