Click & Collect and Local Delivery from The Dog’s House
Following the Government announcement, pet food has been classed as an essential business and I would therefore like to reassure everyone that it is business as usual here with the click&collect system. PLEASE DO NOT ARRIVE BEFORE 12PM,THIS WILL ENSURE ALL ORDERS ARE PACKED AND OUT WAITING FOR YOU. See below for new local delivery options.
Open as normal for collections and deliveries over Easter.
I offer a full raw feeding advice service for my customers, whether you are thinking of making the switch or are already raw-feeding. Please get in touch if you would like any help. I stock a wide range of completes, chunks, mince, bones and treats from Nutriment, The Dog’s Butcher, Durham Animal Feeds and Cotswold Raw.
All orders placed by 11am will be ready for same day collection after 12pm, including Sundays and Bank Holidays (unless stated otherwise above)
If you wish to order further in advance, please add a note with your chosen collection day (after 12pm) in the Additional Information box on the check-out page (before you go through to WorldPay). Please note – if you leave the check-out page eg to add another item to your basket, you must re-enter any text previously added to the Additional Information box. Once WorldPay have successfully completed your payment you will receive an Order Confirmation email. I will also send an email when your order has been packed and is ready for collection. Please check your Inbox settings as these emails are frequently sent to a spam folder.
Packed orders will be outside in named boxes ready for collection after 12pm. There is no cut-off time for collections as there is no need to come to the door! Where an order is packed in multiple boxes, these will be stacked on top of each other. Please do not move other boxes. Please return your clean and undamaged boxes for re-use, if you could leave them over the inside gate as otherwise they all end up blowing around in the road!
PLEASE DO NOT USE SAT NAV TO FIND ME AS IT DOESN’T WORK – see Contact Page for directions.
Payments are via WorldPay with your credit or debit card.
You will have the option of creating an account with The Dog’s House.
This is not mandatory but does mean you will benefit from a faster check-out when placing further orders, and by visiting ‘Your Account’ you will be able to view all past orders.
I have also included my next anticipated stock delivery dates from Dog’s Butcher, DAF and Nutriment. This will help you plan your order should an item be out of stock.
Please “like” my Facebook Page The Dog’s House Cornwall Raw Pet Food Supplier where I regularly post updates and special offers.
Local Delivery – Please ensure you select the correct option at check-out. Fri 3rd April
I offer a local delivery service every Friday to the surrounding areas of St Austell, Liskeard, Wadebridge, Bodmin, Newquay, Truro and Redruth. There is no minimum order and all deliveries will cost £4.95. Please ensure you tick the Local Delivery box at check-out. I require orders to be in by 11am on delivery day. Please ensure you have read the full Terms & Conditions regarding delivery, which includes the postcodes I can deliver to.
Temporary Changes to Local Delivery –
I am now offering more frequent local deliveries to the surrounding Clay Villages of Roche, St Dennis, Foxhole, Nanpean, Treviscoe, St Stephen and Bugle. These will be every Tuesday, Thursday and Sunday, will cost £2.00 with a minimum order value of £15.